Senior Product Associate

JOB DESCRIPTION

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. We are looking for a Senior Product Associate to join our Data and AI Product team and support the delivery of data-driven solutions that power transformation across the Home Lending business.

As a Senior Product Associate in Home Lending Transformation , you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job Responsibilities:

• Partner with Product Managers to identify new product opportunities through user research and market discovery.
  
• Plan and assess the implications of new product features on the overall product experience.
  
• Analyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets throughout the product development life cycle.
  
• Write requirements, epics, and user stories to support product development.
  
• Support the development and delivery of data products that power AI and analytics in Home Lending.
  
• Define product requirements and coordinate the delivery of foundational data assets and pipelines.
  
• Collaborate with data owners, engineers, and analysts to prioritize key datasets for ingestion, transformation, and consumption.
  
• Participate in stakeholder meetings to review progress, gather feedback, and ensure alignment.
  
• Measure and report on key metrics related to product adoption and business impact.
  

Required qualifications, capabilities and skills:

• 3+ years of experience in product management or a relevant domain area.
  
• Proficient knowledge of the product development life cycle.
  
• Experience in product life cycle activities, including discovery and requirements definition.
  
• Developing knowledge of data analytics and data literacy.
  
• Familiarity with structured data ingestion, transformation, and consumption for reporting or machine learning.
  
• Basic understanding of cloud data platforms like AWS (e.g., S3, Glue, Athena, Lake Formation).
  
• Bachelor's degree required.
  

Preferred qualifications, capabilities and skills:

• Domain knowledge in Home Lending Mortgage Origination.
  
• Developing knowledge of cloud-based technologies.
  
• Understanding of the data life cycle.
  

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

For many, owning a home is the ultimate dream and we’re here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.